Refund & Return Policy

We want you to be completely satisfied with your purchase. If you are not happy with your order, we offer a return and refund policy under the following conditions.

1. Return Eligibility

• Items must be returned within 7 days of delivery.
• Products must be in their original, unused condition with all packaging intact.
• Items that have been used, damaged, or are missing parts are not eligible for returns.

2. Non-Returnable Items

The following items cannot be returned:

• Personal care and hygiene products (e.g., opened skincare items, herbal remedies).
• Discounted or clearance items marked as “Final Sale”.
• Gift cards and digital products.

3. Return Process

• Contact our support team at [email protected] with your order details.
• Once your return is approved, you will receive instructions on how to send back your item.
• Customers are responsible for return shipping costs unless the item received was defective or incorrect.

4. Refund Process

• Refunds will be issued to the original payment method within 7 business days after receiving and inspecting the returned item.
• Shipping fees are non-refundable unless the return is due to an error on our part.

5. Order Cancellations

Orders can be canceled within 12 hours of placement if they have not been shipped yet. Once an order has been processed for shipment, it cannot be canceled.

6. Contact Us

If you have any questions about our refund policy, please contact us at:

• Email: [email protected]