FAQ - Kiss-Karma

Frequently Asked Questions

Below are some of the most common questions we receive from our customers. If you don’t find the answer you’re looking for, feel free to contact us.

How can I track my order?
Once your order has been shipped, you will receive a tracking number via email. You can use this to track your shipment on our website.
How long does shipping take?
Standard shipping takes 7-15 business days, while expedited shipping takes 5-7 business days depending on your location.
Do you offer international shipping?
Yes, we ship worldwide. Shipping costs and delivery times vary by country.

What is your return policy?
We offer a 7-day return policy for unused products in their original packaging. Please refer to our Refund Policy for more details.
How do I initiate a return?
Contact our support team at [email protected] with your order details to start the return process.
How long does it take to receive a refund?
Once we receive your returned item, refunds will be processed within 7 business days.

Are your products natural and safe?
Yes, our products are made using natural and high-quality ingredients. We ensure that they meet safety standards before being made available to customers.
How do I use your wellness tools?
Each product comes with detailed instructions for use. You can also check our blog for guides and tutorials.
Do you offer discounts for bulk purchases?
Yes, we offer discounts for bulk orders. Please contact us for more details.

What payment methods do you accept?
We accept major credit cards, PayPal, and other secure payment options.
Is my payment information secure?
Yes, we use encrypted payment processing to protect your financial data.
Can I modify my order after placing it?
Orders can only be modified within 12 hours of placement. Please contact us immediately if you need changes.

If you have any further questions, please contact our customer support team: